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Please first contact your health care provider or the local Department of Health if you are at risk for coronavirus (COVID-19). Risk factors that may indicate COVID-19 include fever, cough, or flu-like signs, AND either recent international travel OR contact with someone recently diagnosed with COVID-19. Health care officials will direct you to the appropriate place for care. In order to avoid the spread of COVID-19, you should avoid the emergency room at your local hospital except in cases of an emergency.

When is an emergency a real emergency?

Doctor examining little girl

If you or a loved one is having a medical issue, before you rush to the ER, take a deep breath. Depending on the symptoms or condition, a primary care office or urgent care might be more beneficial to your overall health than going to an emergency room.

To assist you in making an informed decision, we’ve put together the following list of some common conditions, and where you should go if you’re experiencing them:


Emergency Room

  • Chest Pain
  • Ingestion of Poison
  • Seizures
  • Snake Bites
  • Difficulty Breathing
  • Compound Fractures (bone visible)
  • Major Head Injuries
  • Shock
  • Uncontrollable Bleeding
  • Signs of a Stroke

Primary Care Physician or Urgent Care Center

  • Allergies
  • Asthma
  • Back Pain
  • Bronchitis
  • Cold/Flu/Fever
  • Cough
  • Headaches
  • Infections
  • Nausea
  • Rash
  • Sore Throat
  • Vomiting
  • Diarrhea
  • Pink Eye
  • Ear Infection